Big Score Winners Visit American Home Shield Headquarters

Leaders from the 2010 Big Score winning contractors were recently honored by American Home Shield in Memphis for their outstanding performance in last year’s Contractor Quality Bonus program. Shown above are ServiceMaster CEO Hank Mullany (far left) and American Home Shield President Dave Crawford (far right) with the Big Score winners at a congratulatory dinner where each received a $25,000 check on behalf of their company: (from left to right) W.F. Reid Jr. (W.F. Reid Jr. Heating and A/C); Jaime Avellino (Avellino Plumbing); Mike Matthews (Mike Matthews Pool & Spa Co.); Gary Ruegsegger (All Appliance Inc.); Mark Brewer (Brewer Electric); Rick and Lynda Holman (Quality Garage Doors).

To gain a better understanding for American Home Shield’s day-to-day operations, the Big Score winners toured corporate headquarters and spent time learning the functions of each department. Quality Garage
Door president Rick Holman describes his experience and success
strategies in the following video.

Additional contractors in the AHS network earned 2010 Quality Combo Bonuses ranging from $2,500 to $15,000 for outstanding performance based on NPS and total service work orders. Click on the trade category below for a list businesses finishing among the top contractors:

Appliance Electrical Garage Door HVAC Plumbing Pool & Spa

Want in on this year’s action? Participate in the 2011 Big Score

The 2011 Big Score program began in January, and this year you have the full year, 12 months, to earn your way to the top. As in 2010, your scores will be based on your AHS and NPS scores, tabulated for bonus eligibility come the end of the year. Join the challenge now, and good luck!

To help you get into the swing of things, your Contractor Relations Representative will continue to send reports to call committed contractors, highlighting your scores, volume, and how these compare to others in your trade. They’ll also be glad to talk with you about ways to help make your score the biggest it can be!