Author Archives: joeymarsh

Contractor NPS Rankings Updated

By joeymarsh | Published: August 16, 2011
The contractor NPS rankings have been updated to reflect the most recent scores. Many familiar names remain among the top 10, reflecting their dedication to providing excellence in customer service; but several new companies have also entered the top 10, making this a very tough competition. Remember, NPS is based on customer feedback, make sure your customers are letting [...]
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NPS Rankings Updated

By joeymarsh | Published: July 25, 2011
The contractor NPS rankings have been updated to reflect the latest standings. Who will win the $25,000? It’s still anybody’s game, with several new contractors entering the top 10. Remember, NPS is based on customer service, the better the service, the more likely your customers will recommend you to a friend or family member. But more [...]
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NPS Rankings Updated

By joeymarsh | Published: June 13, 2011
The NPS standings have been updated to reflect the most recent rankings. Several new contractors have made the top 10 while many familiar names remain. Remember, NPS is based on providing such quailty service that customers will want to tell everybody about how great your business is. Keep turning those customers into promoters! View the latest rankings [...]
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NPS Rankings Updated

By joeymarsh | Published: May 4, 2011
The NPS rankings as of April 25, 2011 have been updated. Remember, NPS scores are derived from performing excellent customer service. Make sure your customers are telling you how you are doing. A high level of customer service = a high NPS which can mean more money in your pocket! See the latest rankings.
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Rankings updated – Big Score winners getting closer!

By joeymarsh | Published: January 14, 2011
Contractor NPS rankings have been updated! It’s still too close to call as several contractors have increased their customer service scores and moved into contention for their share of $1.2 million! Final data for the Big Score winners will be tabulated at the end of January. Stay tuned to find out who wins the 2010 [...]
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